The elirerealestate.gr is the property of the company with the name "XERIKOS VLAHOGOGEORGACOPOULOS O.E." based in Greece, (hereinafter referred to as the "Company"), which manages it. 

The Company is diligently engaged in research to better protect personal data when processing user information obtained through the use of the services of the website, its application and its services by developing and implementing technological measures to prevent the unwanted dissemination of personal data by users, in order to ensure that the processing of personal data is carried out in accordance with the rights, fundamental freedoms and dignity of the data subjects.

By visiting the website eliterealestate.gr and use of the online services, the user provides us with his/her consent to the collection and processing of his/her personal data, as described in detail in this chapter of the Privacy Policy.

Collection of navigation data

The information systems, procedures and computing techniques that govern the operation of our website and our application during their operation, extract certain personal data, and this "extraction" is carried out automatically by the access and operating mechanisms and protocols used on the Internet.

In particular, every time the user connects to the website eliterealestate.gr , each time you call up or request content, and each time you take an action, access data is stored in our website systems in the form of table files or linear data.

This category includes data such as IP addresses, domain names of the computers used by users connecting to our website and application, the user's browser in the form of URI (Uniform Resource Identifier), the date and time of the request to the server, the method used to submit the request to the server, the amount of data transmitted, the numeric code indicating the status of the response from the server and other parameters relating to the operation of the website and our application.

These data can be used by the eliterealestate.gr , in order to obtain anonymous statistical information on the use of the website and the application in order to identify pages to which the user shows a preference and therefore provide appropriate content to check their proper functioning.

In addition, the above data may be used to investigate liability in case of misconduct and criminal offences committed against the website and its application or against its users themselves, even at the request of the competent supervisory authority itself.

Purpose of Processing

The data collected through our website and its application are treated in a lawful and appropriate manner and always in accordance with the principles of proportionality, lawfulness and within the framework of the relevant provisions of the EU General Data Protection Regulation 679/2016 (hereinafter: "the Regulation") and will be used strictly and only for the achievement of the best possible provision of our services.

In addition to the automatic collection of navigation data referred to in the previous paragraph, the user has the right to voluntarily provide personal data information, which will be collected by the eliterealestate.gr exclusively by filling in a certain input field (hereinafter "Contact Form"), proposed for users to enter their data, on the website and its application. The contact forms are of different types, depending on the type of service that the user intends to use.

The personal data provided by the user will be recorded and stored in protected electronic media, and will be processed with the most appropriate security measures.

Sending emails to the addresses that may exist on the website and its application implies the acquisition of the personal data of the holder of the email address by the sender. This email address, together with other personal data collected, is necessary to respond to the requests sent and to provide the specific services requested.

The data will be processed, electronically or in paper form, mainly through the use of automated and non-automated procedures, and such processing should be carried out directly, either by the eliterealestate.gr, or by an external partner carrying out the processing on behalf of the eliterealestate.gr, or by a third party as regards the eliterealestate.gr, in accordance with Article 4 of the Rules of Procedure.

Appropriate security measures are in place to prevent unconventional or illegal use of data, access by unauthorised parties and loss of data. No data are collected from the website and its application without the necessary consent, in cases where they do not serve to provide a service.

Nature of data provision

The provision of data is optional, but in case of refusal to provide personal data which is necessary for the processing of the requested service, it will not be possible to process it. In case it is not necessary, the controller will be able to process the requests and perform the required services mentioned in the paragraph above.

Information you give us

We request and collect the following personal information when you use the ELITE platform. This information is necessary for the performance of your contract with ELITE and allows us to comply with our legal obligations. Without it, we may not be able to provide you with all the services you request.

• Account information: When you register to create your ELITE account , we require certain information such as your first name, last name, email address and phone number.
• Profile and ad information: In order to use certain features of the ELITE REAL ESTATE platform (such as requesting a property showing or creating an ad), we may ask you to provide us with additional information, which usually includes your address, phone number and a profile picture.
• Authentication information: In order to establish and maintain a climate of trust, we may ask you for information to verify your identity (such as a copy of your ID card, passport, national identity card or driver's license, as permitted by applicable law) or other authentication information.
• Payment Information: In order to use certain features of the ELITE REAL ESTATE platform (such as signing the lease contract), we may ask you to provide us with certain financial information (such as your bank account or credit card details) in order to facilitate the processing of payments.
• Contact ELITE REAL ESTATE and other users: When you communicate with ELITE REAL ESTATE or use the ELITE REAL ESTATE platform to communicate with other users, we collect information related to your communication and any other information you choose to provide us.

Processing methods

In accordance with the current legal regime and in particular with the provisions of the Regulation, an anti-spam verification system is activated in communications by responding to communications made available to users. The data entered may be verified, for the sole purpose of detecting illegal activities or content that do not comply with the General Conditions of Use of our website, but under no circumstances will they be processed or communicated to third parties for commercial or advertising purposes. eliterealestate.gr).

In accordance with the current legal regime and in particular with the provisions of the Regulation, an anti-spam verification system is activated in communications by responding to communications made available to users. The data entered may be verified, for the sole purpose of detecting illegal activities or content that do not comply with the General Conditions of Use of our website, but under no circumstances will they be processed or communicated to third parties for commercial or advertising purposes.

Data security

Data collected and processed should be protected by physical and logical methods in order to minimise the risks of unauthorised access, dissemination, loss and destruction of data, in accordance with the applicable provisions.

H eliterealestate.gr takes all necessary technical and organisational measures to ensure the security and protection of the user's personal data from accidental or non- accidental destruction, loss, unauthorised modification, disclosure or access and from any other unlawful processing of the personal data it manages. However, despite the good faith and every effort by our website to store users' personal data in a secure operating environment that is not open to the public, it is noted, however, that there is no complete or perfect security and the eliterealestate.gr cannot guarantee that there will be no unintentional disclosures of the user's personal data. The latter must inform our website immediately in the event that his/her contact details are lost, stolen or used without his/her permission. In such a case, we will remove the user's contact details from his/her account and update our records accordingly.

Scope of communication and data dissemination

The data provided by the user will be communicated and used exclusively by the data controller (eliterealestate.gr and by the companies designated as data controllers, i.e. the processors or third parties authorised by the controller to process personal data within the meaning of Article 4 of the Regulation.

Sharing between users

In order to facilitate property showings or other interactions between users, we may share certain information, including personal information, with other users if necessary to perform your contract with us, as follows:

• When you, as a Visitor, submit a property showing request, certain information is shared with the Owner, including your profile, your full name, email address and mobile phone number.
• When you, as an Owner, receive a property showing request, certain information about you is shared with the Visitor, including your profile and name.
• When you, as the Owner, have confirmed a property showing request, certain information is shared with the Visitor to coordinate the property showing appointment, such as your profile, your full name, email address, phone number and property address.

We do not share your payment details with other members.

Data transfer abroad

The personal data collected through our website and our application may be transferred outside the Greek territory solely for the performance of the services requested through our website and in accordance with the terms of this privacy policy and the specific provisions of the Regulation.

Also, the eliterealestate.gr in no case sells the user's personal data, while when they are disclosed to third parties, in the context of the above-mentioned services, this is done solely for the fulfilment of the purposes provided for in this policy and the provision of its online services.

Information about cookies, search engines and location data

Cookies are designed to speed up the analysis of web traffic, to facilitate users' access to the services offered by the Website and its application and to provide useful and relevant advertising to visitors. By using cookies, personal data is not transmitted or acquired and user tracking systems are not used. If the user does not want his/her information to be collected through this mechanism (use of cookies), the user can implement a simple procedure in the browser that allows to deny the operation of cookies.

Duration of processing

The processing of the data will not take longer than necessary to fulfil the purpose of the collection, i.e. to store the search criteria, share, publish notices and contact professionals who meet the user's criteria.

The processing will continue until the party concerned decides to cancel the data entered, by contacting the data controller.

It will also be possible for it to last for as long as the retention of personal data becomes necessary to comply with our legal obligation or to defend our legitimate interests before the courts.

User rights

Personal data protection legislation gives the user concerned the right to exercise certain rights. In particular, the user has the right to obtain confirmation of the existence or otherwise of personal data, even if not yet registered, and that such data is made available in an intelligible form.

He or she may also request to know the origin of the data, the identity and contact details of the controller, the data processors and third parties acting on behalf of the controller, the purposes of the processing for which his or her personal data are intended, the recipients or categories of recipients of his or her data and the time of storage of the data and other matters referred to in Article 13 of the Regulation.

He or she may also request the erasure of his or her data, their rectification, the restriction of their processing, information on the foregoing, the reception of these data in a structured, commonly used and machine-readable format or the blocking of data processed in breach of the law, object to processing and automated decision-making.

About questions

If you have any questions regarding this policy or more generally regarding the activities of eliterealestate.gr we encourage you to contact us at the following email address: [email protected]  

In case you have any complaint, you reserve the right to lodge a complaint with the competent data protection authority.

supervisory authority
Personal Data Protection Authority (APIS)
1-3 Kifissias Street, 115 23, Athens, Greece
+302106475600
+302106475628
[email protected]